FREQUENTLY ASKED QUESTIONS
Transparency is built directly into our manufacturing process. We have answered the most common questions regarding our factory fabrication capabilities, structural material specifications, municipal council license compliance, and structural warranty frameworks to help you plan your next storefront installation with absolute confidence.
What types of signboards do you manufacture?
We offer a comprehensive range of custom commercial signage, including 3D LED box-up lettering, corporate lightboxes, premium acrylic displays, custom neon lighting, heavy-duty metal frame signs, PVC foamboard structures, industrial road signage, and large-scale project billboards.
What is the standard warranty period for your signage?
We provide a 1-year factory warranty covering our premium 3D casing builds and weather-sealed LED modules against production defects. Warranty durations for non-illuminated signage elements and specialized printing materials may vary based on structural specifications.
Do you provide custom design and blueprinting services?
Yes. Our experienced in-house design team creates bespoke, 1:1 scale visual mockups and technical blueprints tailored to fit your exact storefront dimensions, corporate brand identity, and chosen material textures before fabrication begins.
How long does the manufacturing and installation process take?
Standard signboard production typically takes 7 to 14 working days from the date your structural design mockup is officially approved and the initial deposit is secured. Final timelines depend heavily on the physical size, material selections, and technical complexity of the build.
Do you handle local municipal council (PBT) signboard license approvals?
Yes, we assist in the compliance phase. We provide the certified technical drawings and structural specification layouts required by local municipal councils (such as MBSA, MBPJ, DBKL, etc.) to ensure your visual advertisement permit application proceeds smoothly.
How can we initiate a project request or secure a factory quote?
You can instantly reach our estimating team via WhatsApp, corporate phone call, or email. Alternatively, you are welcome to schedule a consultation directly at our Shah Alam manufacturing hub to review physical material samples and discuss large-scale project requirements.
What payment methods and billing milestones do you accept?
We accept secure corporate bank transfers, instant bank payments, and official quick response (QR code) settlements. Our financial milestones require a standard initial deposit to initiate engineering and material sourcing, followed by the remaining balance settlement upon successful installation and project handover.